Privacy Policy

Verify your age

Confirm that you are 18 or older with an identity document and a live face check.

Your document and face check are collected directly by Veriff. Ezeract stores the result, not your ID images, selfie or date of birth.

For company accounts, this confirms the account holder is 18+. It does not verify the company itself.

1. Information you provide

We process your account identity and contact information, chosen account type, and the professional or company profile you create. Profile information may include skills, experience, education, projects, location, work preferences, compensation expectations, and optional documents. Provide only information you are comfortable sharing under your visibility settings.

2. Activity and technical information

Profile-view history records one visit per viewer per profile each day and is kept for up to 30 days; free accounts see aggregate counts and Premium accounts see eligible visitor identities. Candidate identities remain subject to accepted connection consent. Enable private browsing in Settings to prevent recording future visits and hide your identity in earlier visitor lists. The service maintains connections, recruiting opportunities, messages, saved profiles, hiring stages, notifications, and related timestamps. Security and operational records may include request information, authentication events, and details needed to prevent misuse or diagnose failures. Optional company verification and phone recovery features process the information required for those checks.

3. Why information is processed

If you join the Premium waitlist, we save your account name and email, account type, optional company name, billing preference, optional note, signup time and request to receive a Premium launch email. Authorized admins can review this information to prepare the launch. Joining does not create a paid subscription, charge you, or activate Premium. You can remove your waitlist entry and withdraw the launch-email request from the Premium page at any time. Waitlist information is included in your account export.

Information supports account access, discovery and matching, professional communications, recruiting tools, subscriptions, and member support. We also process information to maintain security, prevent fraud, enforce our Terms, and meet applicable legal obligations.

Where applicable, processing is based on providing the service you request, legitimate interests in maintaining a safe platform, legal obligations, or consent for optional processing. Consent can be withdrawn without affecting processing already carried out lawfully.

4. Visibility and communications

Companies initially receive an anonymous candidate profile focused on professional qualifications. Names, photos, contact details, identifying links, employers, and free-form descriptions are withheld until the candidate requests a connection to that company, accepts its request, or accepts a recruiting opportunity. Acceptance applies to that company, not every company. Removing the relationship withdraws future access unless another accepted relationship remains. Professional details can still make a person recognizable, and information previously received cannot be recalled.

Recruiter notes remain restricted to the relevant company. Resume sharing requires separate permission and company verification. Messages are restricted to participants. Removing a connection can prevent further messages while retaining participant history. Clearing notifications archives them; it does not delete a conversation or connection.

5. Service providers and sharing

Base44 provides application hosting, authentication, backend storage and AI integrations. Cloudflare provides traffic protection. Stripe processes subscription payments. Veriff handles age verification when that feature is used; Twilio may handle optional recovery SMS when configured, and Resend may deliver requested account and notification emails. These providers receive information needed for the feature. Company verification is a separate manual review of submitted business and representative information by authorized reviewers. The operator must confirm provider contracts, subprocessors, processing locations and retention before finalizing this draft. Files shared in messages are validated before private storage. Without external malware scanning, image metadata is stripped and readable PDFs become plain text. If a private malware scanner is configured, it receives the file for checking; message text is not sent for scanning. Validation does not guarantee that a file is harmless. Attachment keys travel within the participant message, and the server does not retain those keys. Files can still contain harmful or misleading content; treat unexpected downloads with care. Payments are handled through the payment provider rather than through messages or support reports.

AI support is optional. Your help questions, recent support conversation and any attachments you choose are processed through Base44’s AI integration. Each support conversation keeps its own context. Closed conversations remain in your read-only history. Every submitted question counts toward any daily allowance, including unrelated questions and unsuccessful answers. Unsafe submitted text is removed instead of retained or sent to the AI provider. Staff can review conversations you escalate into tickets and reply through Help. Support uploads require Premium and file validation; files are privately stored and cannot be reused by the assistant after their 24-hour access window. Do not include credentials or sensitive personal information in help requests. Resume import is optional. When you choose Import with AI, your private document is processed through Base44’s AI integration to suggest profile fields. Review the suggestions, select the fields to apply, and save your profile separately. The original document is not shared with companies by the import itself. AI suggestions can contain errors. Matching uses reported professional qualifications and explicit job requirements; candidate names and photos do not affect scores. Companies and candidates make their own decisions. Information may also be disclosed when required by law or necessary to protect rights and investigate abuse.

6. Storage and security

Access controls protect private records, and sensitive operations require account checks. No service can guarantee protection against every incident. Protect your account credentials and the documents or communications you choose to share with other members.

Essential browser storage supports your signed-in session, selected preferences and private-message device keys. Optional Base44 analytics and automatic page-view tracking are disabled. There are no Ezeract advertising trackers. Cookie settings do not control security logs, your marketing email preference or profile-view features. Use caution on shared devices, and sign out when you finish.

7. Retention and account deletion

Information is retained while needed to provide the service and for applicable legal, billing, security, or dispute-resolution purposes. Use Settings or mail@ezeract.com to submit an account-deletion request for review. Subscription status does not prevent intake; a request does not immediately erase data or cancel renewal. Some records may need to be retained after closure for defined legal, billing or security purposes, and information already received by another member may remain with that member. The operator must establish and document precise schedules for account records, verification evidence, logs and backups before finalizing this draft.

8. Your choices and rights

Use your profile and Settings to correct information, adjust visibility, change notification preferences, and access available export or deletion tools. Depending on the law that applies, you may request access, correction, erasure, restriction, portability, or object to certain processing. You can make a request by email even if you cannot sign in. We may need proportionate identity verification. Under applicable GDPR rules, requests must be handled without undue delay, generally within one month; any permitted extension and reasons must be communicated within that month. You can also complain to the Hellenic Data Protection Authority or another competent authority.

Optional preferences do not prevent delivery of essential account, security, or billing notices. Changing a notification preference does not delete earlier records from your account.

9. International processing and changes

Service providers and subprocessors may operate outside Greece or the EEA. The operator must identify actual processing destinations and applicable transfer safeguards, such as adequacy decisions or appropriate contractual safeguards, and make the required information available before finalizing this draft. We do not claim that all data stays in the EU. We will update this policy when material processing changes occur and communicate changes where required.

Cookies, rights and complaints

Read the Cookie Policy for the storage inventory and essential-only settings. The Legal & contact page explains privacy requests, complaints and security reports. Optional marketing email requires a separate choice in Settings and can be turned off there. Necessary security and billing notices continue.

10. Contact

For privacy questions and requests, use the Help center or email mail@ezeract.com. Account export and deletion controls are available in Settings. The Terms of Service explain the rules for using Ezeract.